Case Study: DeMolay International

November 16, 2014 § Leave a comment

About DeMolay International

DeMolay International is a non-profit organization that holds many types of events all over the country. People come from all over the world to attend the Demolay International Annual Convention, which is an event that aims to prepare young men for happy and successful lives through character building and leadership training over the course of a weekend. From registering for the convention, to paying for meals and hotel rooms, there is a lot of thought and planning that goes into this event.

Challenge

As a non-profit, DeMolay International was having trouble finding an online platform that would allow for them to design a detailed registration form at a very low price. They needed their form to be dynamic and customizable, and they needed to ask attendees questions based on which tickets they were choosing. DeMolay also wanted to use their current Authorize.net merchant account to accept credit card payments, and they wanted everything to be very user friendly and easy.

Solution

DeMolay International decided to take advantage of Eventbee’s custom events pages. They needed to offer a wide variety of options to attendees, and Eventbee was the perfect fit. They could set up an event page for people to register for the event, reserve hotel rooms, pay for meals, and answer questions related to the purchase. Eventbee made it possible to handle all of these tasks in a simple and efficient manner.

They also took advantage of Eventbee’s flexible credit card processing capabilities. Now, DeMolay International could use their existing Authorize.net account to process payments for their event tickets. Eventbee also supports by Paypal, Braintree, and Stripe credit card processing.

Eventbee’s discount for non-profit organizations was also a huge help to the company. DeMolay International was able to take advantage of the “Eventbee for Common Good” program, which aims to help non-profit organizations save money on online ticketing. Eventbee offers a 25% discount for 501c3 non-profit organizations. This was perfect for DeMolay International.

The company also enjoys the fact that Eventbee has a great customer service staff that can always help. They stated that “The customer service staff is excellent and they were always able to answer my questions or provide a solution when asked.” Eventbee is perfect for DeMolay International because they value the fact that they can give unlimited options, while keeping their costs low.

“The customer service staff is excellent and they were always able to answer my questions or provide a solution when asked.” -Gary Denklau, DeMolay International

Features Used:

  • Event Page Customization
  • Flexible Credit Card Processing
  • Different Ticket Types
  • Ticket Level Questions
  • Custom Registration Form

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